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Get Managed IT Services from a Globally Trusted IT Support Company

IT support plays an indispensable role in the modern business landscape. We understand the importance of dependable IT support services for companies in Springfield, MO. Workelevate by Progressive offers customized solutions that cater to the specific requirements of your business. Whether it's safeguarding your network or retrieving lost data, we possess the competence and tools to prevent any obstacles and keep your end-users productive.

Enable The Full Potential of Your Springfield Business with Reliable IT Support

  • Our 360-degree IT support solutions can efficiently manage a large surge of IT requests, providing Springfield-based businesses with reliable technical assistance.
  • Our real-time support, powered by automated processes and remote IT teams, streamlines IT support, and ensures uninterrupted business operations.
  • With 25 years of experience in the IT industry and world-class technology stack, we offer bespoke solutions designed to address the specific requirements of Missouri businesses.
80% - 85%

IT Support Queries Resolved with Zero Touch, Leveraging Workelevate Platform

110+

Locations Managed Across Different Regions Worldwide

200K+

Endpoints Under Management with Complete Visibility & Control

125K+

Tickets are handled per month with a First Call Resolution (FCR) approach

Complete IT Support Services to Maximize End-User Experience

Employee Experience Platform

Conversational AI

The Workelevate chatbot leverages advanced AI and machine learning algorithms to provide personalized and efficient IT support, addressing user queries and issues promptly, and ensuring a satisfying user experience.

Self-Service IT Support

The self-service IT solution gives end-users access to a knowledge base, FAQs, and one-click solutions, enabling them to resolve issues quickly and effectively, enhancing their overall experience.

IT Self-Healing

The self-healing IT feature proactively monitors and optimizes system performance and health, minimizing downtime and maximizing productivity, ensuring seamless business operations.

Remote IT Support Services

End-User Device Support

Our remote IT assistance services offer technical support for end-user devices like laptops, smartphones, and tablets, ensuring optimal device performance and user satisfaction, enabling you to focus on essential business functions.

Support for Business Applications

Our business application maintenance services guarantee the smooth operation of your business-specific software applications, boosting efficiency and productivity across your organization, and resulting in better output.

Support for Collaboration & Productivity Suites

Our support for collaboration and productivity tools simplifies the use of various platforms and tools, streamlining workflows, enhancing communication, promoting efficient collaboration, and increasing productivity.

Our Business IT Services Include

IT Support Reporting & Management

Our IT support management services proactively monitor, manage, and report on IT support services, optimizing service delivery and customer satisfaction, and ensuring peace of mind.

Incident Resolution

Our incident management services ensure timely and efficient resolution of IT incidents, minimizing downtime, and ensuring business continuity, promoting smooth workflow and operations.

Patch Management

Our software update management services ensure that all systems and software applications are up to date with the latest security patches and software updates, minimizing risks and vulnerabilities, and maintaining secure systems.

Database Management

Our database administration feature proactively monitors and manages databases to ensure data security, integrity, and performance, securing your organization's networks and data.

Network Support

Our network maintenance and support feature proactively monitors, maintains, and supports your organization's network infrastructure, ensuring optimal network performance and minimizing downtime, ensuring seamless connectivity.

IT Asset Optimization

Our IT asset management services provide centralized management of your IT assets, including hardware, software, and licenses, optimizing resource utilization and cost efficiency, and saving you money.

HR Assistance

Our HR support services offer HR-related support, including employee benefits management, onboarding, and offboarding, facilitating efficient and effective HR management, and making employee management more manageable.

Digital Employee Experience Management

Our digital employee experience management services leverage various technology tools and platforms to enhance the digital employee experience, promoting engagement, productivity, and employee satisfaction.

Endpoint Security Management

Our endpoint security solutions provide comprehensive endpoint security to protect your organization's devices, applications, and networks from cyber threats and attacks, ensuring data security and privacy, and keeping your business safe.

Customize Your IT Support Strategy in Springfield, Missouri

  • Our IT assistance services are customizable to match your business's unique needs and budget, ranging from basic technical support to fully managed solutions.
  • We integrate with your existing communication channels to ensure uninterrupted operations and business continuity as an extension of your internal team.
  • Our team monitors for issues and takes swift action to prevent disruptions to your operations, allowing you to focus on growing your Missouri-based business.

Get back to what you do best - leave the tech stuff to us!

Why choose Workelevate by Progressive for Managed IT Support?

Remote IT support

We offer expert consultation and 24/7 live assistance for businesses worldwide leveraging remote IT service delivery.

Self-Service

Our automated assistance minimizes interruptions to improve productivity and drive digital dexterity.

Cost-effective IT Support

We offer tailored pricing structures for scalability, providing cost-effective alternatives to internal IT support, allowing you to focus on primary functions.

Proficient IT Infrastructure Management

We have world-class technology and proficiency to competently manage your IT infrastructure.

Managed IT Services & Support in Springfield, MO – FAQ's

Workelevate's tailored solutions enhance your technology's efficiency and reduce downtime, freeing you to focus on core operations. Our flexible service levels enable you to augment your internal tech team's expertise or outsource all technical support to us.
Absolutely. Our extensive experience in serving diverse industries has allowed us to create a bespoke IT support approach that caters to your distinct requirements. We comprehend the particular demands of sectors like healthcare, finance, logistics, and manufacturing, and can provide personalized IT solutions to suit your business.
No worries. Our team of experts is accessible 24/7/365, providing remote IT help desk services and technical assistance for any issues that arise, ensuring your business has continuous access to IT support, and promoting seamless operations.
Workelevate provides tailored IT solutions that optimize your technology's performance and reduce downtime, allowing you to concentrate on your core business functions. You can choose from our flexible service levels to supplement your internal IT team's expertise or outsource all technical support to us.
Progressive Infotech has been providing managed IT services and support to businesses worldwide for over 25 years. Our service delivery capabilities, which leverage automation and AI, enable us to deliver fast and efficient remote technical assistance to businesses in Springfield and its surrounding areas. Regardless of whether you're located in the downtown area or the suburbs, our team is equipped to provide top-quality IT support services that are tailored to meet your unique business requirements.

Get back to what you do best - leave the tech stuff to us!

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Global Office (USA)
8 The Green, Suite #5979, Dover,
DE 19901
R&D Office
A-26, Sector 83,
Noida (U.P.) -201305,
INDIA

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