As a business owner in Orlando, dependable IT support is crucial for success. At Progressive Infotech, we offer Workelevate, our trusted IT support solution. The customized services cater to businesses of all sizes and ensure cost-effective IT support. We aim to keep your IT infrastructure operating smoothly, so you can concentrate on expanding your business. With Workelevate, you can trust us to prevent any IT-related disruptions and maintain your business productivity.
IT Support Queries Resolved with Zero Touch, Leveraging Workelevate Platform
Locations Managed Across Different Regions Worldwide
Endpoints Under Management with Complete Visibility & Control
Tickets are handled per month with a First Call Resolution (FCR) approach
Our virtual assistant utilizes advanced AI and machine learning to provide personalized IT support, responding quickly and accurately to user queries.
Our self-service IT solution empowers end-users to access knowledge base articles, FAQs, and one-click fixes to swiftly and efficiently solve their issues, enhancing user experience.
Our automated IT maintenance feature utilizes proactive monitoring and automation to boost system performance and health, minimizing downtime and preventing productivity loss.
Our remote IT assistance services offer technical support for end-user devices like laptops, smartphones, and tablets, ensuring optimal device performance and user satisfaction.
Our business application maintenance services ensure the seamless operation of business-specific software applications, increasing efficiency and productivity across the organization.
Our productivity and collaboration tools provide organizations access to multiple platforms and tools to streamline work processes and enhance communication, promoting efficient collaboration.
IT support management and reporting services, offering proactive monitoring, management, and reporting of IT support services, optimizing service delivery and customer satisfaction.
Our IT incident management services guarantee timely and efficient resolution of IT incidents, minimizing downtime and ensuring business continuity.
Our software update management services ensure that all systems and software applications are updated with the latest security patches and software updates, minimizing risks and vulnerabilities.
Our database administration feature offers proactive monitoring and management of databases to ensure data security, integrity, and performance, securing the organization's networks.
Our network maintenance and support feature provides proactive monitoring, maintenance, and support for an organization's network infrastructure, ensuring optimal network performance and minimizing downtime.
Our IT asset administration services provide centralized management of an organization's IT assets, including hardware, software, and licenses, optimizing resource utilization and cost efficiency.
Our human resources support services offer HR-related support, such as employee benefits management, onboarding, and offboarding, facilitating efficient and effective HR management.
Our digital employee experience optimization services help organizations improve their digital employee experience by leveraging various technology tools and platforms, promoting engagement and productivity.
Our endpoint security solutions provide comprehensive endpoint security to protect an organization's devices, applications, and networks from cyber threats and attacks, ensuring data security and privacy.