Get a Quote
Book a Demo

IT Support Services Orange County Businesses Can Rely Upon

If you're a business owner in Orange County, you know how important it is to have reliable IT support. A well-structured IT department can make all the difference in your business's success. At Progressive Infotech, we understand this, which is why we offer Workelevate, our top-notch IT support solution. With our tailored services, we provide cost-effective solutions that cater to businesses of all sizes. Our goal is to maintain the seamless operation of your IT infrastructure so that you can focus on growing your business. With Workelevate, you can trust us to ensure the productivity of your business by preventing any potential IT-related disruptions.

The Power of Managed IT Support, Available 24x7x365

  • Our IT support services boast an incredibly rapid response time to handle even the most demanding volume of queries.
  • We optimize our IT support services using automation and rely on skilled remote teams to ensure smooth operations.
  • With over two decades of experience and state-of-the-art technologies at our disposal, we are experts in the field.
  • Our services are tailored to the specific needs of businesses based in Orange County, with customizable solutions to improve their operations.
80% - 85%

IT Support Queries Resolved with Zero Touch, Leveraging Workelevate Platform

110+

Locations Managed Across Different Regions Worldwide

200K+

Endpoints Under Management with Complete Visibility & Control

125K+

Tickets are handled per month with a First Call Resolution (FCR) approach

Everything You Need for A Reliable IT Support

Employee Self-Service Portal

AI Chatbot

Our chatbot is an intelligent virtual assistant that serves as a central point of contact for personalized IT support. With the help of AI and machine learning, it can provide quick and accurate responses to user IT queries.

One-click Resolutions

Our self-service IT solution empowers end-users to access one-click fixes and self-help resources, including knowledge base articles and FAQs, to quickly and efficiently resolve their queries. This results in faster resolution times and an improved overall user experience.

Automated IT Healing

Our self-healing IT feature leverages automation and proactive monitoring to improve system health and performance. This minimizes downtime and reduces the risk of productivity loss.

Remote IT Support Services

End-User Device Support Services

Our end-user device support services offer technical assistance for various devices, such as laptops, smartphones, and tablets, ensuring optimal device performance and user satisfaction.

Business Applications Support Services

Our business applications support services help to ensure that business-specific software applications are running smoothly, improving productivity and efficiency across the organization.

Productivity & Collaboration Support Services

Our productivity and collaboration applications support services provide organizations with access to various tools and platforms to streamline work processes and enhance team communication, ensuring efficient and effective collaboration.

Service Catalog Includes

IT Reporting & Management

Our IT support management and reporting services offer proactive monitoring, management, and reporting of your IT support services, optimizing service delivery and customer satisfaction.

Incident Management

Our incident management services ensure timely and effective resolution of IT incidents, minimizing downtime and ensuring business continuity.

Patch Management

Our patch management services ensure that all software applications and systems are up-to-date with the latest security patches and software updates, minimizing vulnerabilities and risks.

Database Management

Our database management feature offers proactive monitoring and management of databases to ensure data integrity, performance, and security, securing the organization's networks.

Network Monitoring & Support

Our network monitoring and support feature provides proactive monitoring, maintenance, and support for an organization's network infrastructure, ensuring optimal network performance and minimizing downtime.

IT Asset Management

Our IT asset management services provide centralized management of an organization's IT assets, including hardware, software, and licenses, optimizing resource utilization and cost efficiency.

HR Support
Services

Our HR support services provide organizations with HR-related support, such as onboarding, offboarding, and employee benefits management.

Digital Employee Experience Management

Our digital employee experience management services help organizations improve their digital employee experience by leveraging various technology tools and platforms.

Endpoint Security Management

Our endpoint security management services provide endpoint security solutions to protect an organization's devices, applications, and networks from cyber threats and attacks.

How Workelevate by Progressive Customizes IT Support Services in Orange County, FL?

  • Our IT support services are tailored to meet the specific needs and budget of your business, with a range of customizable options from basic technical assistance to fully managed solutions.
  • We seamlessly integrate with your existing communication channels to function as an extension of your in-house team, ensuring uninterrupted business continuity and smooth operations.
  • Our proactive approach to IT support involves monitoring for issues and taking prompt action to prevent disruptions to your operations, allowing you to focus on growing your Orange County-based business with confidence.

Don't let your computer give you the blue screen of death - Call us for IT support today!

What are the benefits of 24X7 Remote IT Support Services?

  • Our remote IT support services cater to Orange County-based companies and provide expert consulting and 24/7 assistance to end-users globally.
  • Continuous support leads to optimized performance and increased productivity, minimizing disruptions across your organization.
  • Custom pricing models offer cost-effective solutions to in-house IT support, allowing scalability and focus on core operations.
  • Rely on our world-class tools and expertise to ensure your IT infrastructure is in capable hands.

Orange County Managed IT Support – FAQ's

Our solutions are aimed at optimizing your technology's performance and reducing downtime, allowing you to concentrate on your primary business functions. Whether you want to supplement your current tech team's skills or delegate technical support operations entirely to us, our versatile service levels can help you achieve your objectives.
Yes, our experience in serving various industries has enabled us to create an IT support strategy that meets your unique requirements. We understand the distinctive demands and requirements of different industries, including financial services, healthcare, manufacturing, and logistics, and can provide customized IT solutions to meet your business's specific needs.
No problem! Our team of specialists is accessible 24/7/365 to offer remote IT help desk services and assistance for any technical problems that may arise, ensuring your business runs smoothly with access to IT support whenever and wherever you need it.
With over 25 years of experience, Progressive Infotech has been providing tailored managed IT services and support to businesses worldwide. Our modern capabilities, which include automation and AI, enable us to provide fast and efficient technical assistance to businesses located in cities such as Anaheim, Irvine, Santa Ana, or any other area of Orange County.

Don't let IT issues drain your time and energy. Contact us now and get back to what you do best.

Request a Call Now
Looks good!
Please enter your name.
Looks good!
Please enter your compnay name.

Looks good!
Please provide a valid email address.
Looks good!
Please provide a phone number.
Looks good!
Please select your services.
footer-logo
Global Office (USA)
8 The Green, Suite #5979, Dover,
DE 19901
R&D Office
A-26, Sector 83,
Noida (U.P.) -201305,
INDIA

Resources

Quick Links

Get a Quote Book a Demo