Forrester's 2024 Report on Digital Workplace Services Featuring Workelevate | Download the Forrester Report
Forrester's 2024 Report on Digital Workplace Services Featuring Workelevate | Download the Forrester Report
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Empower Employees to Raise, Cancel, & Track Tickets Seamlessly with ITSM-Integrated Workelevate

Streamline Ticket Management Tasks and Enhance Employee Experience.

Ticket Management

Raise, Track, Cancel, and Update Tickets Effortlessly

Raise Tickets

Raise Tickets

With our AI Chatbot, employees can raise tickets seamlessly for any issues they encounter. Simply provide the necessary details, and the chatbot will create a ticket promptly, ensuring a swift resolution.

Track Ticket Status

Track Ticket Status

No more uncertainty about the status of your tickets. Our chatbot enables employees to easily check the progress and status of their tickets, keeping them informed every step of the way.

Cancel Tickets

Cancel Tickets

If an issue has been resolved or is no longer relevant, employees can cancel their tickets hassle-free using the chatbot. It ensures a streamlined process for ticket management and eliminates unnecessary follow-ups.

Update Tickets

Update Tickets

Need to provide additional information or make changes to an existing ticket? Our chatbot allows employees to update their tickets, ensuring accurate and up-to-date information for effective issue resolution.

Ticket Management

Reduce IT Costs and Boost Efficiency

  • Increased Productivity of IT Team : By automating ticket management processes, our chatbot reduces the workload on support staff, enabling them to focus on more complex issues. It streamlines the entire ticket lifecycle, improving efficiency and response times.

  • Enhanced Employee Experience : No more navigating complex support portals or waiting on hold. Our chatbot provides a user-friendly interface, ensuring a convenient ticket management experience for employees.

Empower Employees with Self-Service Ticket Management

24x7 Availability

24x7 Availability

Our chatbot is available round the clock, allowing employees to initiate software deployment tasks at their convenience. Ensure seamless software installation anytime anywhere.

Secure and Reliable

Secure and Reliable

Workelevate also ensures the security of software deployments, it only allows white-listed software to be installed. Employees must request admin for any software which is not whitelisted in your organization.

Seamless Integration

Seamless Integration

Our chatbot seamlessly integrates with existing communication platforms such as MS Teams, Slack, and Google Workspace, making software deployment accessible at fingertips.

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