Streamline Ticket Management Tasks and Enhance Employee Experience.
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With our AI Chatbot, employees can raise tickets seamlessly for any issues they encounter. Simply provide the necessary details, and the chatbot will create a ticket promptly, ensuring a swift resolution.
No more uncertainty about the status of your tickets. Our chatbot enables employees to easily check the progress and status of their tickets, keeping them informed every step of the way.
If an issue has been resolved or is no longer relevant, employees can cancel their tickets hassle-free using the chatbot. It ensures a streamlined process for ticket management and eliminates unnecessary follow-ups.
Need to provide additional information or make changes to an existing ticket? Our chatbot allows employees to update their tickets, ensuring accurate and up-to-date information for effective issue resolution.
Increased Productivity of IT Team : By automating ticket management processes, our chatbot reduces the workload on support staff, enabling them to focus on more complex issues. It streamlines the entire ticket lifecycle, improving efficiency and response times.
Enhanced Employee Experience : No more navigating complex support portals or waiting on hold. Our chatbot provides a user-friendly interface, ensuring a convenient ticket management experience for employees.
Our chatbot is available round the clock, allowing employees to initiate software deployment tasks at their convenience. Ensure seamless software installation anytime anywhere.
Workelevate also ensures the security of software deployments, it only allows white-listed software to be installed. Employees must request admin for any software which is not whitelisted in your organization.
Our chatbot seamlessly integrates with existing communication platforms such as MS Teams, Slack, and Google Workspace, making software deployment accessible at fingertips.
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