This Master Services Agreement (“Agreement”) is entered into by and between Progressive Infotech Private Limited , A Company incorporated under the Companies Act, 1956 in India with its Regd. Office at Flat No. 6317, Sector C, Pocket 6&7, Vasant Kunj, New Delhi-110070 and Head Quarters at A26, Sector 83, NOIDA 201305, India Progressive Infotech Pvt Ltd and (“Customer”) shall individually be referred to as a “Party” and collectively as the “Parties.”
In consideration of the mutual representations, warranties, and covenants herein contained, and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereby agree as follows:
1. Definitions. The following terms shall be capitalized throughout this Agreement and shall be defined as follows:
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a) Documentation. The term “Documentation” means any written or electronic materials and documents relating to the specifications, use, and/or operation of the Software that Company generally makes available to its customers.
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b) Order Form. The term “Order Form” refers to the template identified as “Exhibit A” to this Agreement that shall be mutually agreed to by the Parties and contains additional terms that are incorporated by reference into this Agreement.
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c) Seat. The term “Seat” means a unique login identification and password combination for accessing the Software and services. An individual Seat must be uniquely assigned to no more than one (1) Licensed User.
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d) Software. The term “Software” refers to the software solutions licensed by Customer through Company as selected through an applicable Order Form to enable Customer to integrate artificial intelligence to address various task- automation requirements.
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e )Third Party Applications. The term “Third Party Applications” refers to third party tools and SaaS services independently and separately purchased or licensed by Customer.
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f) Updates. The term “Update” means bug fixes, patches, and maintenance releases.