Your focus is on maximizing productivity and minimizing disruptions. That's why Workelevate offers remote IT support services to address technical obstacles like network interruptions, IT infrastructure downtime, and business application issues. Our 24/7 live remote support ensures uninterrupted workflows and enhanced end-user productivity, all while meeting your unique IT needs.Contact Us
Many top global businesses from diverse industries rely on Progressive Infotech as a dependable provider of IT support services. We offer a comprehensive platform and services that provide full employee support and act as a centralized hub for handling employee queries, enhancing the overall end-user experience. Progressive Infotech has state-of-the-art NOC-SOC facilities, branches located worldwide and uses technology, expertise, and resources to assist you in achieving your desired business outcomes.
Queries Resolved with Zero Touch, Leveraging Workelevate Platform
Locations Managed Across Different Regions Worldwide
Endpoints Under Management with Complete Visibility & Control
Tickets handled per month with a First Call Resolution (FCR) approach
It provides personalized assistance using an AI chatbot and one-click fixes, acting as a single point of contact for all IT support needs.
The platform monitors end-user devices and improves system health and performance, minimizing the risk of productivity loss.
A consolidated IT support management system that provides you with comprehensive dashboards to identify and manage IT support in your organization.
We simplify monitoring and fixing end-user devices with automated workflows that reduce the load on IT and keep your employees productive.
Expert technical support ensures that your business applications run efficiently and without any downtime, increasing end-user productivity.
Support for productivity suites and collaboration apps simplifies digital workplace management while making teamwork easier and hassle-free.
IT Incident Management : Provides timely and effective resolution of IT incidents to minimize downtime and ensure business continuity.
Patch Management : Ensures all software applications and systems are up-to-date with the latest security patches and software updates to minimize vulnerabilities and risks.
Database Management : Offers proactive monitoring and management of databases to ensure data integrity, performance, and security.
24x7 Network Monitoring : Facilitates proactive monitoring, maintenance, and support for an organization's network infrastructure to ensure optimal performance and minimize downtime.
IT Asset Management : Simplifies the management of an organization's IT assets, including hardware, software, and licenses, to optimize resource utilization and cost efficiency.
HR Support Services : Provides HR-related support services, such as onboarding, offboarding, and employee benefits management.
Digital Employee Experience Management : Helps organizations improve their digital employee experience by leveraging various technology tools and platforms.
Endpoint Security : Secures endpoints to protect an organization's devices, applications, and networks from cyber threats and attacks.