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Streamline Workplace Requests for Faster Resolution.
Empower employees to run troubleshooters easily.
Knowledge Search for Fast, Accurate Information Access.
Enhance Ticket Handling For Quicker Resolutions.
Live support from service desk experts.
Reset Passwords and Unlock Accounts Instantly.
Effortless HR Automation Across Various HRMS
Enhance User Experience By Monitoring.
Diagnose Cardinal Bugs to Enhance System Reliability.
Auto-Detect and Resolve Issues to Reduce Downtime.
Centralized Control to Maintain and Secure All Endpoint Devices.
Update System Easily With Remote Software Deployment.
Deliver Secure Remote Support Anytime, Anywhere.
Streamline Active Directory Tasks to Enhance User.
Drive Employee Engagement with Surveys and Polls.
Ensure systems stay secure with timely and automated OS patches.
Track and manage IT assets efficiently to optimize resource utilization.
AI-Powered Knowledge Base with Human Approval
AI Assistance for Fast, Accurate Fixes
Faster, Smarter, and More Accurate Ticket Handling
Instant Insights for Faster IT Support
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Unlock new features and improvements designed to boost productivity, streamline workflows, and enhance your digital experience.
Boost transparency with enhanced deployment, real-time uptime, and smarter patch management. Optimize IT with asset health insights and lifespan expansion.
Streamline endpoint management with manual agent updates, AI-powered script execution, and enhanced software categorization for efficient bulk deployments.
Deliver personalized user experiences with dynamic query tools, customizable agent visuals, and hierarchical views for streamlined organizational data management.
Enhance endpoint monitoring with real-time performance insights and improved security features, including activity tracking and agent obfuscation.
Introduce new enhancements to the Workelevate Console for seamless user and endpoint management.
Introducing Software Metering in WorkElevate! Now you can easily monitor software usage, optimize resources, and ensure compliance—all in one place.
Simplify IT asset management with our Digital Asset Verification, now integrated with MS Teams and Google Chat for one-click compliance.
We’ve streamlined the process for agreeing to our terms and conditions. Our updated EULA acceptance makes it easier and clearer for users.
Software Inventory Management feature empowers you to take control of your software assets, enhancing productivity and security.
Introducing OS Patch Management for distributed servers, along with the concept of Distribution Servers to streamline patching.
This release introduces automated patch management, making it easier than ever to protect your systems and stay secure.
Elevate workforce management with seamless SuccessFactors integration, dialogue insights, and robust software and server monitoring.
Our latest update introduces a modern UI/UX, empowers admins with enhanced asset management features, and offers smarter bot responses via LLM integration.
With this update, streamline work hours using SuccessFactors Time Tracking, access comprehensive HR data with Employee Central, and navigate agent features effortlessly via the System Tray.
The new update introduces SuccessFactors Payroll for enhanced payroll access, leverages Zoom for chatbot integration, and integrates JIRA and Freshservice for improved ticket handling.
This release introduces LLM-powered training data augmentation for enhanced model accuracy and uses chat history feedback to drive continuous conversational improvement.
Introducing seamless HIS account management and robust asset tracking with our unified platform to enhance workflow efficiency and asset optimization.
The New release brings proactive notification alerts and self-healing capabilities to monitor potential issues and automatically resolve them for uninterrupted performance.
Latest update brings LLM-powered fallback and comprehensive NLU benchmarking, ensuring seamless query resolution and continuous improvement.
Introducing our new update, enhanced NLU with improved dialogue health monitoring to ensure smoother, more accurate user interactions.
New Natural Language Understanding (NLU) model is implemented, improving the overall performance of Workelevate in processing massive amount of text data.
Workelevate chatbot can now be easily integrated with Slack and Google Chat. End-users can now access the support services without visiting different communication channels.
New chatbot introduced with HR services streamlined for end-users to access and update official information, HR policies, leave & holidays, salary slips, FAQs, and more.
Customized software repository for admins to manage an app’s availability for installation on chatbot. Desktop notification & Ticket Management reporting introduced.
Introduced user feedback section and delete option in notification configuration. Chatbot upgraded with self-service IT ticket cancellation & instant software approval.
New workflow configuration feature for the software approval process, enhanced responsiveness for adoption dashboard to adjust it according to user preferences.
Intuitive Dashboard in Workelevate Console for Admins to track important usage statistics. ‘Set your own password’ feature introduced in Chatbot.
Improved search experience, New Troubleshooters & Software Additions, Improved Active Directory, ‘Check Ticket Status’ & Live Tech Analyst Connect in Chatbot.
Introduced Dynamic Logos and Backgrounds for Workelevate Platform, added new troubleshooters in the repository & New software to the deployment menu.
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