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24x7 Managed IT Support

Minimize Downtime and Maximize Productivity with Workelevate

Looking to streamline your support operations and optimize technology efficiency? Leverage Workelevate's managed IT Support services and save your valuable time and money while enabling end-users to focus on their core competencies and achieve business goals without interruption.

Network Monitoring Services
challenges

Tackling IT Support Challenges Head-On

  • Is your IT department being diverted from its core responsibilities due to frequent employee IT problems?
  • Are important company projects being impacted by the IT team's need to attend to user issues?
  • Is the IT team struggling to meet user expectations in terms of response time?
  • Are expenses for IT support and services increasing rapidly?
  • Is your IT department overextended and unable to handle all its tasks?
  • Are technology interruptions and slow network speeds hindering the efficiency of your employees?

Partner with a Globally Trusted IT Support Provider

150+ Businesses Trust Us for their IT Operations & Technical Assistance

By engaging the services of a managed IT support solutions provider that leverages automation capabilities, businesses can streamline their operational processes and maintain a competitive edge in the rapidly evolving digital landscape. With over two decades of industry expertise, Workelevate by Progressive offers advanced automation tools to effectively manage all technology-related requirements, ensuring a secure and up-to-date IT infrastructure. This approach enables businesses to focus on their core objectives while also benefiting from the following:

  • Professional IT expertise, without incurring the costs of setting up and maintaining infrastructure and teams.
  • Minimized downtime, thanks to round-the-clock remote IT support.
  • Enhanced performance and efficiency, minimizing productivity losses.
  • Controlled IT expenses with predictable costs.
  • Improved end-user satisfaction, due to responsive IT support that delivers an optimal customer experience.
IT Support Provider

At Workelevate by Progressive, we recognize that every organization has unique IT demands and end-user requirements. Hence, our IT help desk support services are customized to address the specific requirements of each client. Our team of experienced professionals specializes in identifying and troubleshooting a wide range of technical issues, including network outages, IT infrastructure downtime, and application glitches, all utilizing automated workflows and remote IT support services. You can operate with confidence, knowing that any technical issues will be quickly and effectively resolved.

Remote IT Support Services for Businesses of All Sizes

IT Self-Service Platform
  • Conversational AI Chatbot : 24/7 instant support through chatbots, improving response time and productivity.

  • Self-Service IT : Empowers end-users to solve common issues on their own, reducing dependency on IT support.

  • System Performance Optimization : Identifies and resolves system-related issues proactively, ensuring optimal system performance.

End-User Support Services
  • Device Support : Provides end-users with comprehensive support for their devices, enhancing productivity.

  • Applications Support : Offers dedicated support for applications, ensuring that end-users have minimal disruptions.

  • Collaboration Support : Enables seamless collaboration for end-users, improving team productivity and efficiency.

360° Business IT Support Services

  • IT Support Management & Reporting : Provides businesses with complete support management and insightful reporting, enhancing decision-making.

  • Incident Management : Resolves IT incidents quickly and effectively, minimizing downtime and lost productivity.

  • IT Asset Management : Tracks and manages IT assets to optimize usage and reduce costs.

  • Database Management : Manages and maintains databases, ensuring optimal performance and security.

  • Network Monitoring & Support : Monitors and resolves network issues, minimizing disruptions and downtime.

  • Patch Management : Ensures that IT systems are up to date and secure, minimizing vulnerabilities.

  • Digital Employee Experience Management : Enhances the overall end-user experience, improving engagement and productivity.

  • Endpoint Security Management : Secures and manages endpoints, reducing the risk of cyber threats and data breaches.

Tailored IT Support for Your Industry

Healthcare

Healthcare providers face constant technology challenges due to industry regulations like HIPAA and PCI DSS, which can create confusion and increase the need for IT performance and security. However, we offer cost-effective managed medical IT support solutions that can help you stay compliant and secure, with services like regulatory compliance, data management, IT security, and strategic IT consulting.

Banking & Finance

The banking & finance industry needs sophisticated technology to differentiate itself and retain clients and employees. Our IT support for Insurance Companies & Financial Service Providers can provide access to proven expertise and technical assistance, as well as endpoint security services to address the increasing concern of data breaches and regulatory compliance challenges.

Construction & Real Estate

Workelevate offers comprehensive IT support for construction companies while minimizing downtime risks. Our IT services include network monitoring and data security, end-user support services, strategic IT consulting, and more. Whether you need help with project management, property management, sales or marketing, we can provide the associated IT support you need to succeed.

Manufacturing

Manufacturing companies need reliable and efficient IT systems to manage their operations and supply chains. We offer IT support services that can help manufacturers optimize their processes, including technical assistance for network security, ERP solutions, and process automation.

Law Firms

Law firms handle sensitive client data that requires advanced IT security measures. We offer IT support for legal businesses that can help them improve technology efficiency, elevate employee experience, and protect their confidential data, including network and data security, cloud-based document management, and e-discovery solutions.

Media & Entertainment

Media and entertainment companies require high-performance IT infrastructure to support content creation, production, and distribution. We offer IT support services that can help media and entertainment companies streamline their operations, including media IT asset management, cloud-based storage & computing, network monitoring, and data security.

Retail & Consumer Goods

Retail and consumer goods companies require reliable and efficient IT systems to manage their operations, supply chains, and customer data. We offer IT support services that can help retailers and consumer goods companies optimize their processes, including network and data security, advanced data analytics, and mobility solutions.

Energy

Energy companies need robust IT systems to monitor their operations, manage data, and ensure compliance with regulatory requirements. We offer IT support services that can help energy companies optimize their processes, including network and data security, business continuity planning, and end-user support.

Tailored IT Support for Your Industry

Healthcare providers face constant technology challenges due to industry regulations like HIPAA and PCI DSS, which can create confusion and increase the need for IT performance and security. However, we offer cost-effective managed medical IT support solutions that can help you stay compliant and secure, with services like regulatory compliance, data management, IT security, and strategic IT consulting.
The banking & finance industry needs sophisticated technology to differentiate itself and retain clients and employees. Our IT support for Insurance Companies & Financial Service Providers can provide access to proven expertise and technical assistance, as well as endpoint security services to address the increasing concern of data breaches and regulatory compliance challenges.
Workelevate offers comprehensive IT support for construction companies while minimizing downtime risks. Our IT services include network monitoring and data security, end-user support services, strategic IT consulting, and more. Whether you need help with project management, property management, sales or marketing, we can provide the associated IT support you need to succeed.
Manufacturing companies need reliable and efficient IT systems to manage their operations and supply chains. We offer IT support services that can help manufacturers optimize their processes, including technical assistance for network security, ERP solutions, and process automation.
Law firms handle sensitive client data that requires advanced IT security measures. We offer IT support for legal businesses that can help them improve technology efficiency, elevate employee experience, and protect their confidential data, including network and data security, cloud-based document management, and e-discovery solutions.
Media and entertainment companies require high-performance IT infrastructure to support content creation, production, and distribution. We offer IT support services that can help media and entertainment companies streamline their operations, including media IT asset management, cloud-based storage & computing, network monitoring, and data security.
Retail and consumer goods companies require reliable and efficient IT systems to manage their operations, supply chains, and customer data. We offer IT support services that can help retailers and consumer goods companies optimize their processes, including network and data security, advanced data analytics, and mobility solutions.
Energy companies need robust IT systems to monitor their operations, manage data, and ensure compliance with regulatory requirements. We offer IT support services that can help energy companies optimize their processes, including network and data security, business continuity planning, and end-user support.

Managed IT Support Solutions and Services - FAQ’s

It can indeed. Progressive Infotech provides customized IT support solutions to businesses of all sizes. Our services are tailored to your unique requirements, and we offer automation-led processes to simplify outsourcing technical assistance.
Workelevate by Progressive can augment your tech team's capabilities, reduce operational hassles, and help you achieve common goals. You can choose a service level that best fits your needs or outsource technical support operations entirely to us.
Yes, our experience in serving diverse industries like finance, healthcare, education, construction, retail, and real estate enables us to craft an IT support strategy that meets your specific requirements.
Our team of professionals is accessible 24/7/365 to provide remote IT help desk services and assist you with any technical issues that may arise.
With over 25 years of experience, Progressive Infotech leverages proven methods and modern capabilities like automation and AI to provide customized managed IT services and support that can meet the technical requirements of businesses with a 360-degree approach.
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Global Office (USA)
8 The Green, Suite #5979, Dover,
DE 19901
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A-26, Sector 83,
Noida (U.P.) -201305,
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