January 2024
UI/UX Improvement
In this release, we're excited to unveil significant UI/UX improvements, enhancing the overall user experience and accessibility of our platform.
Highlights:
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User-Friendly Interface : Our platform now features a user-friendly interface, making it easy and accessible for users to navigate and interact with key functionalities.
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Streamlined Navigation : Improved navigation elements enhance usability, allowing users to find information and perform tasks more efficiently.
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Enhanced Visual Design : The updated visual design provides a modern and intuitive user experience, ensuring a seamless interaction with the platform.
Asset Management Enhancements
We're introducing new features to our Asset Management module, providing users with comprehensive asset history tracking and hardware variance reporting capabilities.
Highlights:
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Asset History Viewing : Admins can now view the complete history of assets, including details such as the last assigned user and any hardware changes that occurred over time.
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Hardware Variance Reporting : The addition of variance reports enables Admins to identify discrepancies between asset information in the inventory and the actual detected hardware configuration, facilitating accurate asset management.
Bot Fallback to LLM
Introducing Bot Fallback to Language Model (LLM) integration, ensuring seamless resolution of user queries even when the bot is unable to provide a direct answer.
Highlights:
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Enhanced Query Resolution : When the bot is unable to identify the problem or answer a query, the fallback mechanism seamlessly redirects the query to our in-house LLM, providing accurate responses when required.
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Improved User Satisfaction : The integration of LLM ensures that users receive timely and accurate responses, enhancing overall satisfaction with the platform's conversational capabilities.
