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Streamline Your IT Support with AI

Accelerate IT Performance with Workelevate’s Service Automation

  • Automate repetitive tasks.
  • Save on IT support costs.
  • Free up your IT teams.
Streamline IT Support with AI

Simplify IT Support: Shift from Manual Processes to Automation

  • Manual processes are time-consuming and require additional resources.
  • Automation and self-service AI enable automated resolutions and faster ticket management.
  • As a result, there is an improvement in cost-effectiveness and employee experience.

Workelevate’s AI-Powered Employee IT Support Management

  • Streamlining IT operations and empowering end-users
  • Utilizing advanced conversational AI and automation
  • Responding to requests from employees in real-time

  • Automating repetitive tasks for IT teams
  • Saving time and reducing the risk of errors
  • Increasing overall IT operational efficiency

  • Integrating with popular IT service management tools
  • Easy incorporation into the existing IT infrastructure
  • Compatible with ServiceNow, BMC, Freshdesk, Zoho Desk, and Symphony Summit
Your ITSM + WORKELEVATE

A Crystall Ball for Your IT Infrastructure

Streamline your end-user support services and resolve IT queries faster than ever before. With a single admin console, you can effortlessly manage devices, applications, and workflows, freeing up valuable time to focus on more important goals.

Your ITSM + WORKELEVATE
Centralized Platform

Centralized platform to streamline IT support services

Rapid Deployment

Rapid and efficient deployments across endpoint environments

Customizable Dashboards

Customizable dashboards to measure digital employee experience

Integrated 24X7 IT Support Handling Top Use-Cases

Integrated 24X7 IT Support
  • Self-Service Capabilities : Empower users with one-click resolutions for common IT queries such as password resets.

  • Automated System Healing : Monitor systems, devices, and run background remediations; generate alerts for admins.

  • Active Directory User Management : Simplify user account setup, security policies, and ensure access to systems and applications.

  • Software Provisioning : Automate license management, software distribution, and ensure up-to-date and secure software.

  • Ticket Management : Enable end-users to raise, update, cancel tickets, and check ticket status while managing resolutions seamlessly.

  • Patch Management : Discover and deploy patches to enhance system security and performance.

  • Inventory : Track hardware and software inventory for effective asset management and auditing.

  • Dashboards : Gain insights with adoption, patch, performance, and device landscape dashboards for informed decision-making.

  • O365 User Management : Create, delete, deactivate users, and assign licenses for efficient user administration.

  • BSOD (Blue Screen of Death) : Monitor and address blue screen errors for system stability and performance.

  • Proactive Remediation : Proactively address disk space, performance, and cleanup issues to ensure system stability.

  • Scheduled Maintenance : Plan and execute scheduled maintenance activities to minimize disruptions and optimize system performance.

Boost Your IT Operations with Workelevate's Employee Self-Service Platform

Automation-led Efficiency

Workelevate's AI self-service platform automates repetitive tasks, freeing up IT support agents to focus on more critical work. With a streamlined process for support related to IT queries, IT leaders can drive greater efficiency, improving productivity and elevating customer service.

Omni-channel Support

Our personalized 24/7 self-service support empowers end-users to find accurate resolutions in seconds, eliminating the need for long wait times. Our AI-powered omni-channel support ensures that users can access support from any device or channel, round-the-clock.

Simplified Ticket Management

Workelevate simplifies ticket management by empowering IT support agents with the right tools and knowledge-base to enable faster ticket resolution. IT professionals can deliver exceptional support, ensuring maximum uptime for critical business applications and infrastructure.

IT Cost Optimization

Our digital workplace service automation eliminates inefficiencies and reduces costs, cutting down on CapEX and OpEX. By closing service gaps and reducing the number of tickets raised, Workelevate helps optimize IT costs, making IT operations more efficient and cost-effective.

Boost Your IT Operations with Workelevate's Employee Self-Service Platform

Workelevate's AI self-service platform automates repetitive tasks, freeing up IT support agents to focus on more critical work. With a streamlined process for support related to IT queries, IT leaders can drive greater efficiency, improving productivity and elevating customer service.

Our personalized 24/7 self-service support empowers end-users to find accurate resolutions in seconds, eliminating the need for long wait times. Our AI-powered omni-channel support ensures that users can access support from any device or channel, round-the-clock.

Workelevate simplifies ticket management by empowering IT support agents with the right tools and knowledge-base to enable faster ticket resolution. IT professionals can deliver exceptional support, ensuring maximum uptime for critical business applications and infrastructure.

Our digital workplace service automation eliminates inefficiencies and reduces costs, cutting down on CapEX and OpEX. By closing service gaps and reducing the number of tickets raised, Workelevate helps optimize IT costs, making IT operations more efficient and cost-effective.

Workelevate AI Platform for IT Self-Service & Support - FAQs

Workelevate's IT support solution is based on an AI-powered platform designed to streamline IT support operations, automate repetitive tasks, and improve the overall digital efficiency.
Workelevate's employee self-service uses advanced AI technologies such as natural language processing, machine learning, and service automation to understand and respond to requests from employees in real-time. The platform can automate repetitive tasks such as password resets, software installations, and system updates, reducing the need for manual intervention. It has seamless integration capabilities with different tools and platforms to streamline processes and automate workflows in a centralized console.
Workelevate's Conversational AI for IT Support offers several benefits, including increased efficiency, improved employee experience, cost savings, and better visibility and control over IT operations.
Yes, Workelevate's self-service platform can integrate with popular IT service management tools such as ServiceNow, BMC, Freshdesk, Zoho Desk, and Symphony Summit, making it easy to incorporate into your existing IT infrastructure.
To get started with Workelevate, contact us today to schedule a demo and learn more about our employee-centric platform.

Contact Us Today for a Smarter IT Support Future

Contact Workelevate now to explore how our Service Automation can transform your IT landscape.

Elevate your IT support with Workelevate’s IT Service Automation. Reach out to us or request a free demo and discover the power of streamlined ITSM.

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