In today's digital age, where remote work culture is becoming increasingly popular, businesses need to adopt the right technologies to manage their workforce. Workelevate integrates various tools and applications used in the workplace, into one unified platform. Combined with remote services, it enhances the employee experience, leading to increased productivity, streamlined workflows, and better digital workplace management.
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Start With the Right Digital Workplace Management Solution
Conversational AI is a useful tool for providing personalized assistance to end-users. By using chatbots, organizations can offer a single point of contact for all digital workplace support needs. These chatbots use AI and machine learning algorithms to provide quick and accurate responses to user inquiries for workplace needs.
It is a valuable feature that allows end-users to access one-click fixes and self-help resources for common issues. This feature can reduce resolution times, improve the user experience, and drive digital dexterity. It also decreases the need for help desk dependency, freeing up resources for business-critical processes.
Also known as Self-healing IT, this feature uses automation and proactive monitoring to improve system health and performance. It allows live remote agents to monitor and remediate end-user devices in real time, preventing downtime and reducing the risk of productivity loss. Businesses can ensure their systems are always operational.
This digital workplace support feature provides technical assistance to end-users for their devices, such as laptops, desktops, tablets, and smartphones. It helps users with common issues and includes remote support, maintenance, updates, and security management. Overall, it is a critical component of any digital workplace management solution, providing employees with the necessary resources.
L0, L1 Business Application Support Services provide technical assistance for business-specific software applications. This feature helps organizations leverage productivity and collaboration tools to streamline work processes and enhance communication. By providing support for these tools, businesses can help their employees work more efficiently and effectively, resulting in increased productivity.
Queries Resolved with Zero Touch, Leveraging Workelevate Platform
Locations Managed Across Different Regions in India & Worldwide
Endpoints Under Management with Complete Visibility & Control
Tickets handled per month with a First Call Resolution (FCR) approach
Elevate Your Team's Output with Digital Workplace Management
Automated solutions for technical support inquiries, Effortless and quick resolutions
Reduces HR department's workload with automated workflows, Saves time and effort
Streamlined Processes and Collaboration : Workelevate by Progressive provides digital workplace services that enable seamless processes and lightning-fast collaboration. Our solutions streamline workflows and provide your employees with the tools they need to work efficiently.
End-User Ease and Flexibility : We prioritize the ease and flexibility of your end-users, ensuring that they have access to the tools and support they need, no matter where they are working from. Our services are designed to meet the changing needs of modern workplaces.
Improved Operational Efficiency and Productivity : By leveraging our managed digital workplace services, you can improve operational efficiency and productivity. We provide end-to-end support for your digital workplace, allowing you to focus on your core business functions.
Reduced Downtime and Ensured Business Continuity : Our services are designed to reduce downtime and ensure business continuity. We provide proactive monitoring and support to ensure that your systems and processes are always up and running.
Time-Saving Automated Workflows : We understand that time is a valuable commodity in the modern workplace. That's why our services include time-saving automated workflows that simplify processes and reduce the burden on your employees.
Centralized Processes and Clear Clutter : Our solutions centralize processes and clear clutter, reducing the complexity of your digital workplace. By consolidating your systems and processes, we help you to streamline your operations and maximize productivity.
Hassle-Free Digital Workplace Experience : Ultimately, our goal is to deliver a hassle-free digital workplace experience. We provide end-to-end support, from device management to collaboration applications, ensuring that your employees have the tools and support they need to work efficiently and effectively.
Maximum Cost Efficiency : Our solutions are designed to optimize IT expenditure and reduce operational costs while providing high-quality support services to your end users. With Workelevate, you can achieve significant cost savings while delivering a superior digital workplace experience to your employees.
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