Improvement

Enhanced Deployment Parameters for Software, Troubleshooter, and Printer

Introducing new parameters to improve the deployment experience for software, troubleshooters, and printers, providing greater transparency and control for both administrators and end users.

Key Enhancements

  • User Consent Prompt :

    • Displays a consent message for each deployment item.
    • Ensures user approval before execution, promoting transparency and trust.
  • Standard Execution Time Display :

    • Shows the estimated execution time for each deployment task.
    • Keeps users informed and encourages patience during the process.
  • Deployment Flexibility :

    • Parameters can be configured by administrators via the central console.

Benefits

  • Improves end-user experience with clear communication and control.
  • Reduces interruptions by ensuring user awareness and consent.
  • Enhances deployment efficiency and user satisfaction.

This improvement streamlines deployment processes while fostering a more user-centric approach.

Improvement

Real-Time System Uptime Data in Desktop Uptime Notifications

Enhanced the System Uptime Rule feature by including real-time uptime data in the notification section for end users.

Key Enhancements

  • Real-Time Uptime Display : Notifications now include the current system’s uptime, providing users with immediate visibility.

  • User Awareness : Keeps users informed about their system’s uptime directly through the notification.

  • Improved Transparency : Enables users to better understand the context of restart notifications triggered by uptime rules set by administrators.

Benefits

  • Enhances user awareness of system status.
  • Improves communication between administrators and end users regarding restart policies.
  • Encourages proactive actions by users based on uptime thresholds.

This improvement fosters transparency and better user engagement with system maintenance protocols.

Feature

IT Asset Health Insights and Life Expansion

Gain deeper visibility into the health of IT assets and optimize their lifecycle. Previously available in beta, this feature is now generally available, providing administrators with a dedicated dashboard to assess device health and determine extension eligibility— ensuring efficient resource utilization and sustainability.

Key Highlights

  • Device Health Monitoring

    • View a comprehensive health score for all organizational assets
    • Health score is determined using parameters like device age, system reliability, CPU & memory utilization, and overall performance trends.
    • Identify underperforming devices early and take proactive maintenance actions.
  • Extension Eligibility Assessment

    • Seamlessly switch to the Extension Eligibility tab to evaluate devices nearing retirement.
    • Assess if devices can continue in operation based on key parameters like health score, device age, and user satisfaction.
    • Automated user feedback surveys help gauge user experience and willingness to continue using the device.
    • Supports IT Sustainability initiatives by optimizing hardware utilization and reducing unnecessary e-waste.

Improvement

Patch Management Enhancements

We’ve introduced several enhancements to the Patch Management module to improve reporting, visibility, and overall management.

Key Enhancements

  • Improved Information Dashboard : The dashboard has been enhanced to provide more detailed and actionable insights into patch management operations.

  • Improved Job Reports : Job reports have been refined for greater clarity, offering more comprehensive details on patch deployment status and progress.

  • New Reports :

    • Compliance Report: Provides a detailed overview of the compliance status of patches across endpoints.
    • Patch Download Report on DS (Deployment Server): Shows detailed information about patch downloads, ensuring visibility into the patch acquisition process.

Benefits

  • Provides administrators with better control and visibility over patch management processes.
  • Improves reporting accuracy, helping identify areas for improvement.
  • Enables more informed decision-making based on comprehensive patching data.

These improvements enhance the efficiency and transparency of patch management, ensuring smoother and more informed patch deployment processes.