Endpoint Central Manages.
Workelevate Heals, Empowers, and Optimizes.

Endpoint Central is designed for IT admins to manage devices remotely. Workelevate brings together
AI IT Copilot, DEX with proactive RCA and self-healing, and Unified Endpoint Management
so employees resolve issues faster, IT teams prevent disruptions before they escalate,
and the business gains higher productivity with lower support costs.

See Workelevate in Action Request a Demo

Feature-by-Feature Comparison

Self-Service Portal Application

Capability
Software Installation
Self Help One Click Troubleshooting
Printer Configuration
System Information & Health Monitoring
Quick Access to Useful Links
Self Patching

AI IT Copilot for End User Self-Service

Capability
Password Reset/Change/Unlock Account		Note - Zia with ServiceDesk Plus can perform basic self service activities
Ticket Management
Software Install/Request
Printer Configuration/Troubleshoot
Self Help One Click Troubleshooters
Raise Assets/Access Requests
Live Analyst Connect (Chat/Call)
Alerts & Notifications
Knowledge Base Search
Multi-Lingual Conversation Capability	(English, العربية, हिन्दी)
Mode of Access	MS Teams, Slack, Google Chat, Zoom, WhatsApp, Browsers, Widgets

AI Root Cause Analysis (RCA)

Capability
AI - Event Diagnostic & Correlation
Maps Issue to Device or App
Auto-remediation / Recommendation

Self-Healing

Capability
Automatic Instant Fixes
Proactive Notification & Alerts

Experience Management

Capability
Device Score
Security Score
Satisfaction Score

Campaign Management

Capability
User Survey & Campaigns
Desktop Campaigns
Copilot Notifications

AD Account Management

Capability
Remote Password Reset/Updates
User Account Creation/Management
Delete/Deactivate Accounts

Endpoint Device Management

Capability
Remote Access
Whitelisting / Blacklisting Software
Remote Remediation
Remote Software Distribution
Approval Workflows

Asset Management (ITAM)

Capability
Asset Discovery
Asset Inventory Management (HW/SW)
Software Usage
Hardware Asset Management

OS Patch Management

Capability
Missing Patch Discovery
Patch Repository
Patch Testing & Approval
Third Party Application Patching	Launch in progress

Integrations

Capability
AD Integration
ITSM Integration
UCC Applications (Teams, Slack, etc.)
Business Applications

Why CIOs are quietly switching from Nexthink to Workelevate.

Not because Nexthink isn’t great — it is. It defined the category. But somewhere along the way, “insights” stopped being enough. CIOs today want outcomes — fewer tickets, faster resolutions, real experience uplift.

That’s where Workelevate fits in.

An AI Copilot, not a dashboard.

A DEX engine that heals, not just highlights.

And Endpoint Management that actually acts, not reports.

Different lens.
Same mission — a better digital workplace. Only, a little more hands-on.

+60% Ticket Automation

~30% Reduction in Service Cost Reduction

~100% Asset Visibility into Asset Lifecycle

+8/10 Avg. Experience Score

Ends Patch Fatigue for IT

<100 Days to ROI

IT Copilot

Empowers employees to fix IT issues instantly with AI self-service.

Unified platform

Combines AI Copilot, DEX, and Endpoint Management in one interface.

Rapid ROI

deploys in weeks with measurable ticket reduction and digital workplace compliance.

Action-driven, not data-heavy

enables real-time automation and remediation, not just analytics.

Frequently Asked Questions (FAQs)

Which platform is better: ManageEngine or Workelevate?

ManageEngine focuses on traditional IT service management and endpoint monitoring, while Workelevate offers a modern AI-powered Digital Employee Experience (DEX) platform. If your goal is reducing ticket volumes through AI-driven automation, Workelevate is the better choice.

What are the best ManageEngine alternatives?

Top ManageEngine alternatives include Workelevate, ServiceNow, Freshservice, and Ivanti. Workelevate stands out for enterprises seeking AI-powered assistance and workflow automation integrated with tools like Microsoft Teams.

What are the pros and cons of ManageEngine?

Pros: Strong endpoint management capabilities and a wide range of IT monitoring tools.
Cons: Lacks AI-driven employee support and has limited collaboration tool integration.

For modern digital employee experience, Workelevate is a better fit.

How does Workelevate compare to ManageEngine in IT support automation?

ManageEngine provides traditional ticketing, often requiring manual intervention.
Workelevate leverages AI to resolve common IT issues instantly, reducing dependency on IT teams.
Its Teams-based IT Copilot delivers support where employees work.

Is Workelevate a good ManageEngine alternative for Teams integration?

Yes, Workelevate is an excellent ManageEngine alternative for Teams integration.
It brings IT support directly into Teams with AI-driven self-service and automated workflows, something ManageEngine does not natively provide.

What specializations does Workelevate cover compared to ManageEngine?

While ManageEngine specializes in endpoint management and network monitoring, Workelevate specializes in Digital Employee Experience, IT self-service, and AI automation to reduce ticket volumes and improve first-contact resolution.

Which platform is easier to use: ManageEngine or Workelevate?

Workelevate offers a simpler, more intuitive interface with AI-driven support, requiring minimal training for employees.
ManageEngine is powerful but often more complex and better suited for technical IT teams.

Does Workelevate integrate with existing ITSM tools like ManageEngine?

Yes, Workelevate can integrate with existing ITSM tools, including ManageEngine, ServiceNow, and others, allowing you to enhance your current IT ecosystem with AI automation without replacing your existing investments.

Endpoint Central Manages.
Workelevate Heals, Empowers, and Optimizes.

Feature-by-Feature Comparison