Effortless Self-Service Software Installation through Active Directory & Conversational AI

April 28, 2023 / Workelevate / 0 Comments
AI-Powered Software Installs
As your business grows, so do the number of technologies and applications requested by your employees. IT teams often find themselves struggling to respond to these requests in a timely and efficient manner. With Workelevate’s self-service software installation, this struggle is now a thing of the past. By providing a streamlined process for software installation requests through active directory configurations and an AI-powered chatbot, Workelevate makes it effortless for end-users to install the software they need, while also easing the burden on IT teams.

How Workelevate’s Active Directory Management enables Self-Service Software Installation in Chatbot?

Looking to automate software installations for your end-users? With Workelevate’s Active Directory Management, IT admins can easily create user groups, add or remove users, and make software available to specific groups or individuals. Plus, admins can configure group policies and provisioning for specific business applications, all through a unified console.
user mangement
But that’s not all. Workelevate also offers an App Store, a software repository that houses all the necessary business applications for one-click deployment. This makes it easy for admins to streamline the installation of critical business applications, ensuring that end-users have the tools they need to be productive.
App Store
According to IDC, AI technology will be used to automate the management of digital infrastructure in such a way that human involvement will only be necessary 30% of the time by 2027.

How does Conversational AI facilitate Self-Service Software Installation?

End-users simply need to visit the AI chatbot and request the software they need, and the chatbot will provide a direct link to the approved software earlier configured by the admin in the Active Directory.
WE Chatbot
Software Installation
The chatbot will then connect with the agent application and install the software, all with the help of self-service conversational AI. It’s a hassle-free process that even non-technical employees can handle with ease.

How can IT Admins track and manage software installation and usage analytics?

But what about tracking and managing software usage? Workelevate’s Admin Console provides a centralized dashboard where admins can easily track software installations and usage.
Dashboard
From the main dashboard, admins can access software audit reports and identify any installation errors or failures. And with the graphical view, admins can analyze software usage for better decision-making.
software audit report
Workelevate is designed to automate routine tasks and free up IT professionals to focus on more important tasks. With the simplified approach to display software usage analytics, the platform saves IT teams a lot of time. So, streamline your software installations and start using Workelevate today!

Workelevate Active Directory (AD) Management in a Nutshell:

  • Workelevate platform’s Active Directory Management is an all-in-one solution that automates and streamlines AD-related tasks.
  • Workelevate offers a self-service software installation option via conversational AI, simplifying the process for end-users.
  • The platform uses an AI-powered chatbot to facilitate easy interpretation of intent and requests related to Active Directory and Software Requests.
  • Workelevate frees up time and resources for IT teams to focus on other critical tasks.

Benefits of Workelevate AD for Self-Service Software Installation

Streamlined process: Workelevate’s AD Management offers a streamlined process for software installation requests, which makes it effortless for end-users to install the software they need.

Time and cost-efficient: The platform eases the burden on IT teams by providing a self-service option for software installation requests, which saves time and cost associated with manual installation requests.

Customizable access: IT admins can easily create user groups, add or remove users, and make software available to specific groups or individuals, which ensures that end-users have access to the necessary software.

Easy tracking and management: Workelevate’s Admin Console provide a centralized dashboard where admins can easily track software installations and usage, which allows them to identify any installation errors or failures and analyze software usage for better decision-making.

App Store for one-click deployment: The platform offers an App Store, which houses all the necessary business applications for one-click deployment, making it easy for admins to streamline the installation of critical business applications.

Get Started with Workelevate – Employee Self-Service Platform

In conclusion, Workelevate’s Active Directory Management is the perfect solution for businesses looking to simplify and streamline software installation requests. The platform’s self-service software installation option, powered by conversational AI, saves time and resources for IT teams while making it effortless for end-users to access the software they need.
With the ability to customize access, track software usage, and analyze data through the Admin Console, Workelevate is a beacon of employee support management. So, if you want to automate routine tasks and free up your IT professionals to focus on more important tasks, start using Workelevate today and see the difference for yourself.
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