The modern workplace is flooded with information — policies, processes, technical guides, HR documents, training manuals, and more. But when employees actually need answers, they’re stuck digging through emails, portals, or pinging internal teams. That’s a productivity gap — and AI Knowledge Search for Work is here to close it. What Is AI Knowledge Search? …
Explore some important AI-driven ITSM use cases every CIO should consider in 2025 to simplify service delivery, reduce downtime, and enhance IT support efficiency.
HR teams today are overloaded with routine queries and repetitive tasks, reducing their bandwidth for strategic initiatives. Workelevate seamlessly integrates with SAP SuccessFactors, enhancing its capabilities by: Automating Employee Transactions – Reduce HR workload by automating onboarding, offboarding, leave management, and more. Providing 24×7 Employee Support – Employees get instant access to HR support anytime, …
In today’s fast-evolving digital landscape, CIOs are tasked with optimizing digital workplace services to ensure seamless operations, drive productivity, and enhance user experience. Among the many challenges they face, one stands out: effectively addressing recurring issues that impact the overall system reliability & performance, hence impacts employee’s experience. These issues, often buried in high volumes …
In the ever-evolving landscape of work, one equation stands out: Humans + Agents = The Future of Work. As businesses strive to achieve agility, productivity, and innovation, the collaboration between human employees and digital agents is reshaping the workplace into a dynamic and harmonious ecosystem. The Evolution of Work: From Manual to Hybrid The workplace …
The year 2025 promises to be a transformative one for enterprises as artificial intelligence (AI) technologies mature and expand into new dimensions. For CIOs, the challenge isn’t just about adopting AI—it’s about understanding where to start amid the noise surrounding buzzwords like Large Language Models (LLMs), Agentic AI, and Retrieval-Augmented Generation (RAG). These technologies have …
Gartner highlights five key pain points for CIOs extending from 2024 into 2025: AI strategy, data and analytics, demonstrating IT’s value, cybersecurity, and talent strategy. These challenges are directly tied to the operational efficiency and overall experience within an organization.A key component of meeting these challenges is rethinking IT support through the lens of Digital …
At GITEX Global 2024, we had the privilege of showcasing Workelevate’s innovative solutions at the Nasscom Pavilion (Hall 25, D50, Booth 10 & 11), engaging with key industry players, and gaining valuable insights into the dynamic Digital Employee Experience (DEX) sector. As hybrid and remote work models become increasingly mainstream, the DEX sector has emerged …
