Author: Workelevate

5 AI-Powered ITSM Use Cases Every CIO Must Embrace in 2025

March 4, 2025 / Workelevate / 0 Comments

Brining the power of AI to SAP SuccessFactors—At a Fraction of the Cost

February 19, 2025 / Workelevate / 0 Comments

Root Cause Analysis (RCA) Engine in Workelevate: A Game-Changer for Digital Workplace Services

January 31, 2025 / Workelevate / 0 Comments
root cause analysis

In today’s fast-evolving digital landscape, CIOs are tasked with optimizing digital workplace services to ensure seamless operations, drive productivity, and enhance user experience. Among the many challenges they face, one stands out: effectively addressing recurring issues that impact the overall system reliability & performance, hence impacts employee’s experience. These issues, often buried in high volumes …

Continue reading “Root Cause Analysis (RCA) Engine in Workelevate: A Game-Changer for Digital Workplace Services”

Humans + Agents = The Future of Work

December 24, 2024 / Workelevate / 0 Comments
Future of Work

In the ever-evolving landscape of work, one equation stands out: Humans + Agents = The Future of Work. As businesses strive to achieve agility, productivity, and innovation, the collaboration between human employees and digital agents is reshaping the workplace into a dynamic and harmonious ecosystem. The Evolution of Work: From Manual to Hybrid The workplace …

Continue reading “Humans + Agents = The Future of Work”

Navigating the AI Landscape in 2025: Demystifying LLMs, Agentic AI, and RAG for CIOs

December 13, 2024 / Workelevate / 0 Comments
AI Landscape in 2025

The year 2025 promises to be a transformative one for enterprises as artificial intelligence (AI) technologies mature and expand into new dimensions. For CIOs, the challenge isn’t just about adopting AI—it’s about understanding where to start amid the noise surrounding buzzwords like Large Language Models (LLMs), Agentic AI, and Retrieval-Augmented Generation (RAG). These technologies have …

Continue reading “Navigating the AI Landscape in 2025: Demystifying LLMs, Agentic AI, and RAG for CIOs”

Rethinking IT Support: A Call to Action for the Modern Digital Workplace

November 22, 2024 / Workelevate / 0 Comments
Digital Workplace

Author: Prateek Garg, Founder & MD at Workelevate As I reflect on over three decades in IT services, one thing is abundantly clear: user expectations have undergone a seismic shift. Today, consumer platforms like Zomato, Uber, Grow, and Netflix dominate our lives, setting the gold standard for instant, seamless experiences. These apps have mastered what …

Continue reading “Rethinking IT Support: A Call to Action for the Modern Digital Workplace”

Key CIO Challenges from 2024 into 2025: Why IT Support Needs a Digital Evolution

November 22, 2024 / Workelevate / 0 Comments
CIO Challenges

Gartner highlights five key pain points for CIOs extending from 2024 into 2025: AI strategy, data and analytics, demonstrating IT’s value, cybersecurity, and talent strategy. These challenges are directly tied to the operational efficiency and overall experience within an organization.A key component of meeting these challenges is rethinking IT support through the lens of Digital …

Continue reading “Key CIO Challenges from 2024 into 2025: Why IT Support Needs a Digital Evolution”

Shaping the Future of Work: Insights from GITEX Global 2024 in the Digital Employee Experience Sector

November 8, 2024 / Workelevate / 0 Comments
GITEX Global 2024

At GITEX Global 2024, we had the privilege of showcasing Workelevate’s innovative solutions at the Nasscom Pavilion (Hall 25, D50, Booth 10 & 11), engaging with key industry players, and gaining valuable insights into the dynamic Digital Employee Experience (DEX) sector. As hybrid and remote work models become increasingly mainstream, the DEX sector has emerged …

Continue reading “Shaping the Future of Work: Insights from GITEX Global 2024 in the Digital Employee Experience Sector”

Nvidia AI Summit 2024: Nvidia-Reliance Partnership and the Future of AI

November 8, 2024 / Workelevate / 0 Comments
Nvidia AI Summit 2024

The Nvidia AI Summit 2024, held from October 23rd to 25th in Mumbai, marked a significant milestone for AI innovation in India. With India rapidly emerging as a global leader in AI, the summit showcased transformative discussions and collaborations set to shape the future of artificial intelligence. A key moment was the fireside chat between …

Continue reading “Nvidia AI Summit 2024: Nvidia-Reliance Partnership and the Future of AI”

DEX for BFSI: How BFSI sector is Leveraging Digital Employee Experience (DEX) to Enhance IT Support

November 8, 2024 / Workelevate / 0 Comments
DEX for BFSI

Digital transformation in the BFSI (Banking, Financial Services, and Insurance) sector is driven by the need to modernize IT support while meeting strict regulatory and security standards. With the complexity of mixed on-premises and cloud environments, coupled with sensitive data security, traditional IT support models often fall short of delivering seamless employee experience. This is …

Continue reading “DEX for BFSI: How BFSI sector is Leveraging Digital Employee Experience (DEX) to Enhance IT Support”

Recent Posts

Categories