2X Back-to-Back!

Workelevate recognized again in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools.
2X Back-to-Back!

Workelevate recognized again in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools.

Automatic Knowledge Generation

AI-Assisted Knowledge Base (KB) Creation with Mandatory Human Approval.

Ticket Management
Network Issues

Accelerate Knowledge Base Growth

Instant Documentation of Resolved Cases:

AI captures and structures resolved tickets into draft knowledge articles, reducing the need for manual documentation.

Browser Support

Enhance Knowledge Accuracy

Real-Time Capture of Best Practices:

AI records agent actions and resolutions, ensuring knowledge articles reflect the most up-to-date troubleshooting steps.

System Errors

Prevent Repetitive Troubleshooting

Reduce Time Spent on Recurring Issues:

IT teams can refer to approved solutions, minimizing duplicate efforts and improving resolution efficiency.

Outlook/MS Teams

Manual Approval Ensures Quality

Human Validation Before Publishing:

Every AI-generated knowledge article must be reviewed and approved by IT experts before being added to the knowledge base.

VPN Connectivity

Improve Service Desk Efficiency

Consistent and Reliable Knowledge Sharing

A well-maintained, AI-assisted knowledge base empowers engineers with quick, verified solutions to common IT issues.

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