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Released WEx(Agent) Version – 2.0.6

30th April 2022

WE Console & WEx

New Features list –

1) Version Control your WEx platform

We have added a new update feature to the WEx platform. Now the user can upgrade to a new version just by one single click. Whenever there is an update, you can view the Update button on the home page of WEx platform.

Version Control your WEx platform

An employee has to just click on the Update icon button, and you have the best version.

2) Introducing the Action menu configuration feature

Now, we have added new functionality for the admin to manage the WEx menu directly from the WE console.

Action menu configuration feature

WE Chatbot

New Features list –

1) WE chatbot is now bilingual

We have developed the entire IT workflow in the Arabic language. Now Chat with WE chatbot in Arabic.

WE chatbot is now bilingual
2) Added a new feature to toggle languages in WE Chatbot (Web Widget)

Now, a user can change languages on our web widget flawlessly. WE chatbot currently supports English and Arabic, which you can change as per your need.

Web Widget
3) Enhanced troubleshooter flow and Bundled solutions

We have further segregated troubleshooter flow, keeping in mind common issues that are faced by employees. Plus, we understand that at the end of the day productivity matter, so have bundled troubleshooters and made them into one solution.

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