A 360° Global Service Desk Solution
Deliver exceptional employee experience. Resolve IT, HR & Field Ops support service requests instantly.
Seamlessly automate and deliver responses for IT Support queries
Resolve HR Support queries instantly and delight your employees
They get to enjoy their work, embracing digital dexterity and making their work less onerous and confining, and balance their personal and work lives for a happier experience.
They can work faster and avoid the frustration that comes with being slowed by delayed support, distractions, and irrelevancies that divert them from their goals.
They work smarter and improve the quality of their output, be more strategic and spend time on high-value, satisfying work, rather than mundane repetition and drudgery.
Powered by self-service capabilities that resolve common queries instantly, Workelevate comes to the rescue when an end-user experiences any issue with their device, an application or any other support request that’s causing downtime and hindering productivity.
Manage and transform your end-user experience by providing self-service capabilities and driving digital dexterity for a smarter and more efficient workplace.
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Enable your systems to automatically conduct health checks, detect and remediate issues without service desk intervention and prevent downtime.
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Deliver support seamlessly through an omnichannel, rule-based chatbot that enables faster resolutions, automates repetitive requests, and provides one-click fixes.
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Troubleshoot end-user devices remotely and reduce downtime risks with a comprehensive suite of services to support ‘work from anywhere’.
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Provide instant assistance to the end user’s queries with business applications critical to your operations and avoid any downtime & data loss.
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Handle issues with productivity & collaboration applications such as Microsoft O365 & G Suite & deliver accurate responses to support requests.
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We have developed a great partnership with Progressive and their dedication on Workelevate is evident. We appreciate their attention to detail and creative approach on enhancing the digital end user experience.
Workelevate was undoubtedly helpful to the organization. It was easily adaptable and quickly became a part of how we solve certain L1 level queries. It is fast and efficient.
Workelevate has been instrumental in improving our IT support services for a better employee experience amid hybrid work. Simplifying digital workplace management, the platform is delivering up to our expectations.
We are excited to partner with Workelevate. The platform will enable us to provide better support to our employees and improve their experience.
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